• Who are we?

The Institute of Claims Technicians (ICT) was formed in 2003 by the Australasian Institute of Chartered Loss Adjusters (AICLA) - Australasia’s premier insurance claims institute, to meet the specific needs of claims technicians.

As change continues to sweep through the insurance industry, there is a growing need for individuals to belong to a group that represents their specific professional requirements. More importantly, a group that provides the educational development necessary to be recognised as an industry professional.

• Who can join?

Those involved in the handling and processing of claims whether for insurance brokers, loss adjusters or contractors are eligible for ICT Membership. These include:

• Claims Technicians
• Claims Managers
• Claims Staff
• Claims Handlers
• Claims Processors
• Claims Preparers

• Benefits of Membership

ICT provides a tiered membership structure

• Membership of a professional body
• Post nominals for Qualified Claims Technicians
• CPD accreditation
• Online education course - Certificate of Attainment: Claims Management
• Discounted access to seminars
• ICT newsletter
• Access to Members Only login