• About

ICT offers a professional qualification to claims technicians and the opportunity to belong to a representative group of recognised professionals. With tiered membership, structured education courses and ongoing training, ICT is designed to cater for practitioners involved in the claims industry.

Working in partnership with National Insurance Brokers Association (NIBA) - a registered training organisation, a Certificate III level, Certificate of Attainment - Claims Management three subject course has been developed. This course sits within the Australian Qualification Framework (AQF) and provides specific claims training via an on-line learning program.

ICT also recognises the importance for professionals to stay abreast of changes and has in place a Continuing Professional Development (CPD) program.

• Subscription Rates

Download a copy of the Subscription Rates.

• Classes of Membership and Qualifications

ICT provides a tiered membership structure.

• Ordinary
  • Successful completion of application
  • Abide by the Membership Agreement
  • Maintain by CPD accreditation
  • No certificate issued
• Qualified Claims Technician (QCT)
  • As above +
  • Certificate of Attainment - Claims Management or deemed equivalent
  • Use the term "Qualified Claims Technician"
  • No minimum years of experience necessary
  • Certificate Issued
• Senior QCT
  • As above +
  • 2 years as a QCT
  • Use the term "Senior QCT"
  • Certificate issued

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