Institue of Claims Technicians

Continuing Professional Development

Specifically designed training workshops and seminars will be conducted for members as part of the ICT Continuing Professional Development program.

All practising members of the Institute are expected to comply with the requirements of continuing Professional Development as prescribed by the Board. The Institute recognises the need for members to develop knowledge and competence to ensure that they are well equipped to add value to the claims-handling process. As a self-regulated profession we must demonstrate to the insurance community a commitment to keep abreast of current developments. These are the reasons part of our ongoing qualification of members is the need for Continuing Professional Development.

Continuing education means keeping up with changes at every available opportunity. To demonstrate compliance with Continuing Professional Development, members must undertake an appropriate continuing education program.

Members are required to accumulate twenty (20) points over the year from 1 January to 31 December.

Accumulation of points will be on a self-assessment basis, with the record sheet being retained by the member. The self-assessment is subject to random audits by the Administrative Officer.

Download a copy of the CPD Qualifying Activities and Record Sheet.

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CPD Qualifying Activities

ACTIVITY	DESCRIPTION	POINTS: 1 point per hour of activity
1.	Attending Professional Sessions of: a) Institute of Claims Technicians b) Australasian Institute of Chartered Loss Adjusters c) Any recognised insurance industry organisation	Max 15/event
2.	Passing examination subjects: a) National Insurance Brokers Association – Claims Technicians Course b) Australian and New Zealand Institute of Insurance and Finance c) Equivalent passes in insurance institutes elsewhere d) Relevant tertiary examination subjects	20/subject
3.	Structured and documented company/in-house training	Max 20 p.a.
4.	Preparation of paper on a relevant subject a) delivered to a group b) published on ICT website	Max 20 p.a.
5.	Delivering a claims paper to a seminar/conference	Max 20 p.a.
6.	Preparing a relevant article accepted for publication	Max 20 p.a.
7.	Reading industry relevant technical papers and publications	Max 15 p.a.
8.	Viewing or listening to relevant audio tapes, videos or computer-based training programs	Max 20 p.a.